Our Knowledgeable Travel Specialists

Agency manager Carmen Costello began her
illustrious 17-year career in Spokane, learning the business from the
ground up at Jet Set Travel, her aunt’s agency. She quickly developed a
passion for the travel industry and continued to expand her knowledge
base as Corporate Travel Consultant at Uniglobe Travel and as Leisure
Supervisor at AAA Inland Automobile Association. In 1999, she was
honored with the Star Performer Award while working as a Corporate
Travel Consultant for American Express Corporation and Microsoft.
Costello began a three-year tenure as Europe Express Manager for
Go-Today
in 2002 and then gained further industry experience as Corporate
Manager for ETI, now Tangerine Travel, from 2005 to 2006. Before
accepting her new position with Bainbridge Travel, Costello was Manager
of Travel Service Air for People to People Ambassador Programs.
Michelle Barker entered the world of travel at the tender age of 19, working for Alaska Airlines in Anchorage reservations during the land sales for the Alaska Pipeline. Enthralled with the developing travel industry, she was employed by several travel agencies prior to settling in at The Travel Exchange more than 25 years ago. Think travel destinations and think of Michelle: her immense knowledge comes from treks to England, Scotland, Ireland, Wales, France, Spain, Greece, Italy, Turkey, Croatia, Mexico, the Caribbean, Hawaii, Belize, Argentina, Peru, Bali, Fiji, Tanzania, Alaska, and cruises to the Adriatic, Mediterranean, Caribbean, Alaska and the Mexican Rivera. Michelle can help you plan the leisure trip of a lifetime. She also assists our corporate clients. Michelle is passionate about gardening and painting, and she has painted watercolors and acrylics of her many journeys. She loves to share her travel tales, photos and paintings with her clients.

When Robert Jones recalls a trip to Australia
with his family at age 13, he remembers an idyllic view of Fiji from
the jet. He vowed then that he would return to the South Pacific
someday. After college and several years in the music business in
Los Angeles, Robert made travel his career in 1980, and has now visited
Fiji three times. Other destinations include the Galapagos
Islands, the Bahamas, Italy, Hungary, the Netherlands, Spain, Portugal,
Great Britain, Indonesia, Thailand and Zimbabwe. His favorite countries
are France and Japan. When not helping his clients fulfill their travel
dreams, Robert’s passions include music, gardening, reading, and
planning his next trip.
Denise Mager’s favorite part of her job is the life long friendships she has built with so many of her clients. Her greatest satisfaction is making their dreams come true. Denise specializes in corporate, Hawaii, Mexico, cruise and group travel. She has extensive knowledge of group travel and has negotiated airfares for up to 300 people. She has been in the travel industry for over 28 years, more than 25 of them with Bainbridge Travel/The Travel Exchange. She lives in Brown’s Point with her husband Bob and their two precious kittens.

Margreet Pettersen was born and raised in the Netherlands. She brings over 20 years of travel experience to Bainbridge Travel/The Travel Exchange. She has traveled all over the world including Australia, New Zealand, Africa, Europe, Mexico, Hawaii and numerous destinations in the United States and Canada. Her favorite destination is Holland, where she travels almost every year. Her personal cruise experience includes Alaska, the Caribbean and the Mexican Riviera. Margreet enjoys working with individuals as well as small and large groups. Her clients depend on her experience and patience in assisting them with all of their travel needs. Besides travel, Margreet likes swimming, bike riding and walking.
Rochelle Reynolds' first travel memory is piling
into a station wagon at 3 years old with her family and driving from
Illinois to Durango, Mexico where her dad was working on an archeology
dig. That was followed with numerous cross country trips, camping
in Mexico and finally a year living in Switzerland. She has been
traveling ever since, and made it her career 22 years ago. She
has traveled all over the US as well as visted Canada, Europe, Mexico,
Costa Rica, Australia, New Zealand, Indonesia, Malaysia, China and most
recently Vietnam. She loves train travel, river cruising, new
destinations and soft adventure ~ like zip lines in the Costa Rican
rain forest or black water rafting in New Zealand. Rochelle has
raised and traveled with her 4 children, enjoys camping in the
Northwest, cooking ethnic foods, gardening, reading and easy
kayaking. She would like to share her passion for travel, and
help her clients make new memories.
Originally from Philadelphia, Lisa Williams came to Seattle for a visit and totally fell in love with the Northwest. Having also lived in London for five years, Lisa has traveled extensively throughout Europe as well as the Caribbean and the United States. Lisa is our sports team and group expert for both domestic and international travel. In addition to travel, Lisa is an avid reader and film enthusiast. Lisa's goal for 2010 ... see New Zealand!

Becky Endzell is the newest member of Bainbridge
Travel/The Travel Exchange team. She considers her earliest influence a
colorful postcard she received at age 7 from Montego Bay, Jamaica. That
postcard, sent by her globetrotting grandmother, made such an
impression Becky decided way back then to become a traveler. After an
unforgettable year living in Lima, Peru she started college at the
University of Washington. Between quarters she enrolled in a local
travel school and became enthralled with the travel industry. These
experiences opened up an enriching career which has now spanned over 25
years. She has spent time planning corporate, group, leisure and cruise
travel and has also been involved in management and administration. Her
passion is adventure travel … unique experiences and activities,
hopefully involving animals, birding, hiking, rainforests, ruins and an
ocean or two. She has traveled to many areas of the world and firmly
believes experiencing other ways of life allows us to become better
world citizens. Becky’s favorite travel destinations are Africa and
Central America but she has had the opportunity to travel to many
corners of our world. She grew up in the Seattle area and she and her
husband, Alex, are currently building a new home on Bainbridge Island.
She is a writer, gardener, reader, runner, and bicyclist and loves
being outdoors whenever possible.
Jeanne Bulloch’s travel career dates back to 1975
when she was hired by Wien Air Alaska as a ticket agent. In 1989,
Jeanne stepped into the travel agency realm as a Seattle manager
handling a tremendous volume of Alaskan corporate fishing travel.
She progressed to organizing travel for 20 Russian
super-trawlers. These notable work experiences have enabled her
to become a top expert in corporate travel. She still works with
commercial fishing companies and a variety of corporate accounts.
Jeanne now lives in Tucson, Arizona where she mingles with tarantula,
javelinas and coyotes ~ but her heart is still in the Northwest.
